AKAVA / CASE / Integration
Lead, CRM and automation systems
Systems that normalize form submissions, keep a local source of truth, transfer data to external tools and expose failures instead of showing false success.
Challenge
Connect unrelated form schemas and CRM workflows without losing data when an external provider is slow or unavailable.
Solution
Separate capture, normalization, local storage and provider adapters; add field mapping, retry-safe delivery and observable failure states.
Result
A recoverable lead path that remains understandable to the RTL administrators who use it every day.